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Quality Policy

Probe Diagnostic & Healthcare Center Quality Policy

Probe Diagnostic Private Limited (PDPL) (Department ofLaboratory services) is committed to deliver accurate,precise, human specimen in vitro test results as perestablished and validated test methods by maintaining ahigh level of professionalism in Laboratory practices. Thisshall be achieved by developing a transparent QualityManagement System is per requirements of NABL throughwell-accepted test methods, competent personnelfamiliarized with Quality Management System, teamworkand commitment of the employees to strive to achievecustomer ( Patient /Physician) satisfaction.

Ethical Conduct

PDPL makes necessary arrangements to ensure the fotlowing:-a) PDPL is not engaged in any activities that would diminish confidence inthe laboratory’s competence, impartiality, iudgment or operationalintegrity; one ethical policy document (PDPL/QSD/01), lqboratory code ofconduct (PDPL/QSD/03) and Quality Management system procedure formaintaining confidentiality of information (PDPL/QMSP/01) is beingprepared and implemented. The documents (Confidentiality /ftnformation) pertain the following issues:-

  • Maintenance of professional secrecy
  • Discrimination of service based on user/customer identityr Rejecting low validity test proposal
  • Reducing pressure on judgment of test results
  • AII personnel of the Laboratory gained professional secrecy withregard to all the information gathered in carrying out tests.Laboratory Director maintains effective supervision on allactivities of the personnel under his able guidance.
  • No discrimination on selection of test services ( corporate / cash /credit / insurance).
  • Job allocation to competent manpower.
  • Ethical conduct and data confidentiality is the terms of employment Laboratory Director takes appropriate action, if followingdiscrepanciesandlor variations are detected by him Non-compliance by personnel on any item of the documented policyand procedure.
  • Disclosure of confidential information in any form to outsideperson/agencies/any personnel or any unauthorized person.

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